Concept project

Service Operations System

Field operations

A concept platform for scheduling field teams, assigning work, tracking job progress, and recording completion reports.

Service Operations System product interface

Concept interface created by Quorelix Solutions to demonstrate product design and system thinking. This is not commissioned client work.

Purpose

The problem this concept explores.

Explore a shared operational workspace that connects office dispatchers with technicians in the field and keeps each work order clear from assignment to completion.

Demonstrated workflows

Daily dispatch scheduling
Technician availability
Work-order details and priority
On-site checklists
Arrival and completion status

Product decisions

Organize the day around time slots
Keep work-order context beside the schedule
Design the tablet view for field conditions
Use status color sparingly and consistently

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