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Concept project
Appointment & Queue Management
Scheduling operations
A scheduling and walk-in queue system for appointments, staff availability, service status, and wait-time management.
Concept interface created by Quorelix Solutions to demonstrate product design and system thinking. This is not commissioned client work.
Purpose
The problem this concept explores.
Explore a unified daily view that helps service teams coordinate scheduled appointments and walk-in demand.
Demonstrated workflows
- Staff calendar scheduling
- Walk-in queue management
- Appointment status tracking
- Service availability
- Wait-time monitoring
Product decisions
- Make the day readable at a glance
- Keep queues beside schedules
- Use time as the main organizing axis
- Expose appointment context without navigation
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